Your First Visit

Thank you for choosing our office for your dental needs.

We strive to provide a comfortable environment where you'll feel confident in the level of dental care you receive.

Carolina Crossroads Dental Statesville, NC Team

When you arrive for your first visit, please be prepared to complete all insurance and health information forms that will allow us to begin your dental treatment. We will ask you to fill out several forms that will get you acquainted with our office.

For your convenience, our patient forms are available for you to download. Feel free to print and fill out the forms and bring them with you to your first appointment. These documents require the use of the free Adobe Acrobat Reader. If it's not already installed on your computer, download it here.

Most new patient visits will consist of cleaning, any necessary x-rays and a thorough examination. This visit will help us get acquainted with each other and learn about your goals and desires for your dental treatment.

If your first visit is for a dental emergency, only the tooth in question will be addressed. Depending on the diagnosis, an additional appointment with adequate time may be necessary.

We believe that good dental care begins with open communication. We promise to discuss with you any symptoms present that may require further dental treatment, our diagnosis, alternative treatments that may exist, and our recommendations. Working together, we can achieve a true partnership, with one common goal-keeping your smile beautiful and your teeth, gums and jaw joints healthy!

New Patient Forms

Save time, take care of the paperwork now.

Our New Patient Forms are now available for download so that you can complete your form at your convenience. This gives you the time you need to carefully review our policies and procedures outside of the office and makes your first visit easy.

Please be aware that we require 48 hour notification to change an appointment. Failure to notify us may result in a $25 missed appointment fee.

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Click the link above to download the form, print it out and bring it to your first appointment.

Payment Options

We deliver the finest care for our patients.

We are committed to providing quality and affordable dental health care. You have multiple options for payment available. For your convenience, we accept: cash/check, money orders, participating insurance, WellsFargo and offer an in-house membership plan. We accept the credit cards pictured below:

Visa MasterCard Discover American Express CareCredit Capital One

If you would like to extend payments over a longer period of time, we offer CareCredit. Click on the CareCredit logo above for more information.

We understand that unexpected dental bills can strain finances. If this happens to you, don't hesitate to call us at (704) 469-5321. If you keep the line of communication open with us, we will be able work out an acceptable arrangement.

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If you have questions regarding your account, please contact us at (704) 469-5321. Many times, a simple telephone call will clear any misunderstandings.

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Our office is committed to helping you maximize your insurance benefits.

As a courtesy to our patients we will file insurance claims for services rendered, provided that you submit all the necessary insurance information prior to your appointment.

Please note that your dental insurance is a contract between you and the insurance company, not between your dentist and the insurance company. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid as per the contract agreement on the day of treatment. We are happy to answer any insurance questions and go over your estimated benefits prior to treatment; however, it is your responsibility to familiarize yourself with your insurance plan and reimbursement levels so you can be prepared for any out of pocket expenses.

In the case that your insurance claim cannot be filed by us on your behalf, you will be responsible to file your own claim. We will provide all the necessary paperwork for filing and will walk you through the steps to help make the process as easy as possible.

Please have your insurance information accessible when scheduling your first appointment so we can verify your insurance benefits and minimize your out-of-pocket expenses. Please also bring your insurance card and information to your first appointment.

Miles Of Smiles


Miles of Smiles Savings Plan

We understand that taking care of your dental health can be expensive. That's why Carolina Crossroads Dental Care has the perfect plan for you!

The MILES OF SMILES SAVINGS PLAN at Carolina Crossroads Dental Care allows patients to spend less money for quality dental care.

No Waiting Periods! No Claims! No Deductibles! No Hidden Fees!

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Individual Adult: $535

  • 2 Dental Examinations
  • 2 Basic Cleanings
  • 1 Set of Digital X-rays
  • 1 Emergency Exam
  • 20% OFF Additional treatments

Individual Child: $495

  • 2 Dental Examinations
  • 2 Basic Cleanings
  • 1 Set of Digital X-rays
  • 2 Fluoride Treatments
  • 20% OFF Additional treatments


Any current patient is eligible to join the plan. No pre-existing conditions will prevent membership. Existing patient accounts must have a zero balance. Annual enrollment fee(s) must be paid in full and is due annually.


Coverage is in effect for one calendar year beginning on membership enrollment date with membership fees paid in full. Appointment times are limited. It is the responsibility of the member to schedule appropriate visits.

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If you have any questions, call our office for more details and to get enrolled today!

Special Offers and Promotions

Limited Time Web Specials


$100 OFF

Dental Treatment**

**Some restrictions apply. Call for details.

We’re proud to be the practice in our community,
people trust for quality care.